The Risks and Challenges of Hiring

effective managerAs all business owners know, hiring can be a tricky business. Resumes, interviews, and references can only tell you so much about a person. Unfortunately, you just don’t know what you’re getting into until you actually work with a person.

So, does it make sense to ‘hedge your bet’ by hiring a staffing service to find someone to hire for a 3-6 month stint to see if they work out? Well – yes and no.

By using the ‘try & buy’ method, you can avoid permanently hiring an employee who turns out to be a disappointment, but it’ll cost you. You’ll be paying the staffing service, as well as dealing with the fall out of having someone who isn’t performing, as well as most likely causing a decrease in your organization’s productivity and a negative impact on your team’s morale.

And then, of course, it’s ‘back to the drawing board’ to do it all over again. There is a better way. When I help organizations to make those all-important hiring decisions, I use a tool to prescreen candidates for characteristics of emotional intelligence.

Before you hire someone- either permanently or temporarily – wouldn’t you like to know what their work ethic really is, or whether they have enough emotional energy to do the job, or if their self-esteem is solid enough to handle performance feedback?

If you’re hiring a manager or supervisor, wouldn’t you like to know whether the person you’re considering will be passive, aggressive, or assertive when interacting with direct reports? Or whether they would tolerate too much bad behavior?

Wouldn’t you like to know whether a receptionist or administrative assistant you’re considering will be sociable enough to get along with clients and staff, but not too sociable – so as to not get enough work done?
Aren’t there employees you’re looking for who need to have strong attention to detail or who need to be able to deal with constant change?

I can give you the answers to these, and other all-important questions so that you can avoid the pain and expense of making bad hiring decisions. And I can do it for much, much less than the thousands of dollars you can spend on replacing an employee who doesn’t work out. Statistics tell us that it can cost up to 1 x an employee’s annual salary to replace him or her, whether it’s a direct hire or ‘try & buy.’

So – how would you like to spend your hard-earned money? I am a business psychologist with 24 years of experience, who will work with you to streamline the hiring process, helping you to quickly choose the right candidate who has the emotional intelligence to succeed in your organization. For more information, give me a call at 610-763-7905.


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Leading Edge Business Consulting provides businesses with coaching and training to improve and teach emotional intelligence, handle conflict resolution, help with career transitioning and mentorship, improve employee retention and engagement, help with employee prescreening, and provide training seminars to the Allentown and Reading PA areas.