- Don’t hide behind email. Granted – email is a convenient and quick way to disseminate information. But, it is definitely impersonal. Spend more time managing by walking around. Get to know your employees. Find out what they’re involved in. Let them know that you appreciate their effect.
- Give your staff enough information so they can see “the big picture.” When employees don’t have enough information to understand why certain things are happening in a certain way, they will fill in the gaps – usually with wrong information. Let your employees know what matters most to you and the organization and what you’re trying to accomplish.
- Be aware of and take steps to help employees during times of need. Remember that your employees are people, not machines. Machines don’t have emotions, but people surely do. If your employee is in crisis, take the time needed to help in any way possible. Not only is this the right thing to do, but it will engender their loyalty for years to come.
- Treat employees fairly and respectfully. This has everything to do with trust. If your employees know they can trust you, they will move “heaven and earth” to get the job done. Also, take sufficient time to assimilate new hires into the company culture, which will increase retention.
- Challenge and develop your employees. Invest in your employees. Get to know what their vocational goals are. A bored employee will eventually move on to a more challenging job. Employee retention isn’t really all about the money, but it is your responsibility to make sure your employees are satisfied.
To learn more about becoming an effective manager, call Heather at 610-763-7905.