Video by Roland Boyden

Transcript

Hi, Heather Izinski, Business Psychologist and Executive Coach, with today’s Management Minute Tips for coaching employees. Make sure to give good quality feedback. Annual or biannual performance evaluations are just not enough, and give feedback that is specific, detailed, and timely. Also be sure to focus on behavior not personality. Help your employees to develop their emotional intelligence. They all need to know how to get along with many different types of people. Emotional intelligence or EQ has four components: self-awareness, self-control, empathy, and social skills. Dealing with employee emotions is difficult and can be uncomfortable but it is necessary for any manager. Adaptability and flexibility are also indicators of high EQ, as is having a self-deprecating sense of humor.

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