"It is important to understand that emotional intelligence is not the opposite of intelligence. It is not the triumph of the heart over the head. It is the unique intersection of both."
— David Caruso
Top Management Tips - Transcript
Hi Heather Uczynski, Business Psychologist and Executive Coach, with today's Management Minute on Top Management Tips. First, don't hide behind email. Sure, it's a convenient and quick way to communicate, but it's impersonal. Get to know your employees by walking around. It's actually called management by walking around. Find out what your employees are involved in and make sure to appreciate their efforts. Give your staff enough information to see the big picture. Let them know what matters most and help them to see how they fit into the overall plan of the organization. Be aware of and take steps to help employees during times of need. Remember, your employees are human beings with a wide range of emotions, not human doings. Challenge your people and learn about their vocational goals a bored employee will eventually move on to greener pastures.
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